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Heavy Duty Lighting
Rigid Industries
TecNiq, Inc.
Home > Shipping and Returns

Shipping and Returns


Most orders ship the same same day they are placed.  Orders placed after hours are  shipped the next business day.  If your order can't be shipped right away, we'll contact you.  We ship on Saturday as well.

Shipping to US addresses: We ship small orders via USPS First Class Mail.  Larger orders (those weighing over 13 ounces) are shipped via USPS Priority Mail. 

Shipping to Canada: Orders shipped to Canada are shipped using USPS First Class International mail.  Any duties or taxes charged upon receipt of the package (customs fees, etc.) are the responsibility of the customer.

Return Policy

All returns must have a Return Authorization.  Refunds will be processed within 3 business days of receipt of returned goods in satisfactory condition.

To return an item, please contact us for a return authorization and shipping information.
We'll notify you of your refund via e-mail  once we've received and processed the returned item.

You may return new, unopened items within 15 days of delivery for a full refund. Defective items will be replaced with new item.

If you have a fitment issue, please contact us regarding the circumstances. 

If you want to exchange product, there is no restock fee but you will need to pay for return shipping.  Contact us for return instructions.